Ordering information

Currently experiencing a shipping GLITCH with some customers only able to select next day air at checkout.  Shopify support has been utterly useless troubleshooting this and so it’s still going on nearly a month later.  For now if you’d like a different shipping method such as 2nd day air please just message me on Instagram (@granthuriums) or through email here and tell me and I can just refund you the difference.  

Ordering information

PLEASE REVIEW PRIOR TO ORDERING

International orders

* Shipping is only to US addresses.  International clients need to arrange beforehand with a US based broker.  My recommended broker is Sarah Spaulding (@Botanophile on instagram) but I can ship to a suitable broker of your choice provided they have a US address.  If this has been arranged orders can be placed through the site.  For orders with special considerations or if you are interested in adding items not on the website such as propagations of clone/mother plant etc, you should reach out to me on Instagram @granthuriums or by email prior to placing any orders on the site.

Domestic orders

* I can hold a plant up to 2 weeks before shipping.  Beyond that you should just wait to order until you’re ready to receive the plant.  If you need a hold please contact me at the time of your order.  Due to other considerations slightly longer holds may be necessary for international orders but these are better handled off the site on Instagram.

* I pack everything with care but occasionally things happen.  While I can’t be responsible for carrier issues, I will always make every effort to address any issues with my plants.  Please make sure you or someone is around to promptly retrieve the package especially in extreme hot or cold weather and be sure to reach out to me immediately with any issues.